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Shipping Option	Shipping Times Please Note: The delivery times shown are from the date of order	Shipping Costs
AUS Standard Shipping Metro areas	Delivered within 5-7 working days. *fully trackable	$7.99
AUS Standard Shipping Non-Metro areas	Delivered within 6-12 days, depending on your area zip code. Refer to the non-metros areas table below. *fully trackable	$7.99
AUS Express Shipping Metro areas	Delivered within 4 working days *fully trackable	$14.99
AUS Express Shipping Non-Metro areas	Delivered within 4 - 10 days depending on your area zip code. Refer to the non-metros areas table below. *fully trackable	$14.99
NZ Saver Shipping	Delivered within 5 -7 working days remote area, depending on your area zip code. *fully trackable	$5.99
NZ Express Shipping	Delivered within 4 working days. *fully trackable	$14.99

Non-Metro areas	Standard Shipping Time Please Note: The delivery times shown are from the date of order	Express Shipping Time Please Note: The delivery times shown are from the date of order
Victoria Country	7-11 working days	5 working days
QLD Near Country	8-10 working days	5 working days
QLD Far Country	7-11 working days	5 working days
QLD Far Northern	7-12 working days	5-6 working days
South Australia	8-10 working days	5-7 working days
Western Australia	7-11 working days	6-7 working days
Western Australia Far	9-12 working days	7-10 working days
Tasmania	7-11 working days	5-7 working days
Darwin	7-12 working days	6-7 working days
Alice Springs	7-11 working days	5-8 working days
Northern Territories Other	8-12 working days	6-9 working days

New tracked returns!

You can now use eParcel Return to send back your unwanted items. This service is fully tracked, cost effective and stress-free. Simply login to select your item(s) for return.

Please follow the process below for returning your parcel to us.

1. Go to our returns portal at https://prettylittlething.managemyreturn.com

2. Simply follow the onsite instructions, you will only need your order number and email address.

3. Repack items with all of the tags still attached, ideally in the original packaging. Please remember to include a copy of your delivery note.

4. The eParcel Return service costs $8.95 AUD & $9.75 NZD. This payment can be made with either a credit card or PayPal.

5. You will need a printer to print off and attach your returns label. Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off, it’s that easy. Make sure you get proof of postage and keep it safe.

6. Once we have confirmation of your parcel from eParcel Return we will issue your credit, this usually takes up to 10 business days.

Click here to start your return.

 

Alternatively, you can return your items by using post office counters. Please do not post the package without obtaining a receipt of postage. Keep your receipt of postage safe as you will need this as your proof of return.

There is a returns label included in your parcel. If you have misplaced this label, you can download a new one below. Remember to add your order number if you download a new returns label. This can be found in Order History in 'My Account'.

Australian label can be found here

New Zealand label can be found here

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Heads up! As we are a UK based company, our products will come with UK sizing, but not to worry, all product sizes have been converted accordingly to match sizes in your country. Check out our size guide HERE to check this matches the size you have ordered.